ORDERING

Do you have a store I could visit?
No. Currently, donna's macarons is based in a licensed kitchen in Portland, Oregon and distributes locally only.

How can I get in touch with donna's macarons?
We are only accepting inquires via e-mail at the moment. Absolutely no phone calls please.

How do I place an order?
Place your order at the bottom of the our Order Here page.
We will be in contact shortly to complete your order! 

Where/how do I get my order? 
LOCAL DELIVERY ONLY AT THIS TIME. NO PICK-UPS. NO SHIPPING.
All orders can be delivered locally in the Portland Metro/SW Washington area.
A flat fee of $10 applies for areas up to 5 miles from Downtown Portland + $2/additional mile.

When can I get my order?
We ask for a minimum of 1-week in advance on all order requests.
If you need your order sooner, let us know as we may be able to accommodate based on availability but we cannot guarantee it. Note that a rush fee may apply. 

Can I "mix and match" or order a variety pack/assorted dozen?
On a daily basis, no, but we do spontaneously offer variety sets through our Flash Sales on our social media channels, so be sure to follow and stay tuned (links at bottom of page)!

I am ordering macarons for a friend, can I include a note?
Yes! We offer a complimentary handwritten personalized gift message note card with every order. You may fill out your message on our order form when placing your order and we'll make it happen.

How do payments work?
As soon as we have completed confirming the details for your order via e-mail,
you will receive an invoice where you may pay online (all major cards accepted).
PayPal & Venmo also accepted - just let us know if you prefer this option.

Where else can we find you?
We can be found at select local retailer locations such as Helvetia Farm Market.
We're also often popping up at several local events such as the Portland Night Market!

ABOUT THE MACARONS

Do your macarons contain nuts or dairy?
Yes. All of our macarons are made with almond flour and some other tree nuts depending on macaron flavor.
Yes. Eggs are used to make shells and most of the fillings used in our macarons contain cream and/or butter.

Are your macarons gluten-free?
A majority of our macarons are gluten-free as the shells are made of almond flour. These are indicated on the menu. However, there are some that are not gluten-free due to their fillings.  Feel free to reach out to ask specific questions.

How long do macarons last?
Macarons are best enjoyed slightly chilled/close to room temperature and should be stored in the fridge when possible until ready to consume. If they won’t be consumed immediately, storing them in the fridge in the provided box for 1-3 days is perfectly fine. 



For best longer-term storage,
place them in an airtight container in the fridge up to 2 weeks or freeze
up to 6 weeks! When ready to consume, place the closed container on the counter. Allow 
~10-20 minutes for them to 
return to ideal temperature.

 
CUSTOM | BULK | RANDOM

Do you ship your macarons?
We do not ship macarons and only serve locally at this time.

Can you make custom flavor/design macarons?
We are only accepting custom printed orders at this time.
Send in your request and we'll do our best to make it happen based on our schedule!

Can you do bigger orders for parties, bridal/baby showers, corporate events, etc.?
Yes! Please reach out to us to get more detailed information.

Can you put our company's logo on a macaron?
Yes! See our Custom Printing service for more details.

Can you make favors for our wedding/event?
Yes! See here for our Two Piece Favor Box option.

Is donna's macarons open to wholesale partnerships?
Yes! If it is a good fit for the both of us, we'd love to make something great happen!
Please contact donnasmacarons@gmail.com